Frequently Asked Questions
Everything you need to know about your Boori shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer express shipping options at checkout if you need your fashion essentials sooner.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Boori accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim for 100% sustainability by 2025.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.